Types of data we collect
As part of the registration process for our monthly e-newsletter as well as opt-in downloads and freebies, we collect personal information. We use that information for a few reasons:
- To provide you with the information you’ve asked us for
- To personalise your experience
- To improve customer service
- To process transactions.
When someone visits www.tracicornelius.com we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make and do not allow Google to make, any attempt to find out the identities of those visiting our website.
Bookings and Purchases
We do not store credit card details nor do we share financial details with any 3rd parties.
Refund / Cancellation Policy for coaching services as stated in your coaching agreement is 50% Refund if cancelled within 3 months for a 6 month programme 2 months for a 4 month programme
Access to your personal information
You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer Traci Cornelius at firstname.lastname@example.org with the subject My Personal Information.
Changes to this Privacy Notice
This policy may be reviewed at anytime, however is always reviewed annually. It was last reviewed on 16th May 2018.